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Rodney W

1 reviews | Active since Jan 2025

16 Jan 2025, 09:04

Makro *******

Firstly, they sold us a malfunctioning trimtech push mower and never came to pick it up after fault was logged. Then they used the excuse that the product was in used condition. Well how the hell would we know the thing doesn't cut if we didn't test it. Spend R600 to take it back to Centurion makro and still after 3 weeks we still have no feedback.

Secondly, we purchased a trimtech combo consisting of brush cuter (which power cable is cracked) and lawn mower which is missing a handle and has been purchased previously as it has a returned sticker on it. They refused to change the collection to delivery and also had to spend R600 to go pick it up ourself. They are also refusing to come collect the combo and refund us. I feel as if Makro is a bunch of ****mers and only would be let down by the useless service. To sort this out in total it is costing us over R5000 now for a product that was supposed to be R1800 delivered.

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Replies (1)
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Rodney W's update22 Jan 2025, 13:22
Reviewer Update
We had to drive back again to makro Centurion and we are still awaiting refunds on both lawn mowers. Again wasting my time out of office and another R1000 +- in transport expenses. Well done useless MAKRO.