AJVV
ANDRE JANSE VAN VUUREN

1 reviews | Active since Mar 2009

08 Jun 2026, 20:08

Makro ****?

I would like to know why my order was cancelled? When looking for the stanchions makro had 2 different SETS available. I've been saving to get this. Now the day of delivery the order gets cancelled with note - NO STOCK. How is this possible? I think Makro made a mistake and posted this with either wrong price or posted this by mistake? In this case Makro need to take accountability and give the customer what they purchased. Is this now my fault that Marko made a mistake? Order was placed 2 June . Almost week later order cancelled. You want to tell me that Makro couldn't see that they made a mistake day of order? This is really LOW from Makro and I didn't expect this kind of behavior from such a big company. I really don't think this item is out of stock. You had my money for 6 Days. I made this order to have these items for a function on Wednesday. Please explain to me now what do I do? If you didn't take my money or took so long to process my refund (STILL HAVE TO WAIT FOR THE MONEY TO BE RETURNED TO ME.7 to 14 days).I Can't even go somewhere else to buy. Looks like Makro online is just one huge ****. I will warn everyone I know not to use Makro again. I feel Makro should Own up on their mistake and fix the mistake. If I take something from a shelve inside makro store and price was marked wrong, I get that unit at that price. Why should Makro Online be any different? On the money I paid from my card there will be bank charges. So, I pay the charges for Makro's mistake? I want the Item I purchased. When I placed the order, the item was in stock. So Makro phone your supplier, get my stock and let me know when I can get what I paid for? If the supplier does not have stock, then make up the order from the single stanchions you show you have in stock and deliver my order!!! This is seriously unacceptable. I work for one of the biggest company's in SA and we also have an online shop. This is not the way you conduct business.

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