VB
Vermund B
1 reviews | Active since Oct 2019
12 Oct 2019, 10:30
Makro
I have a lodge Viking Safari and I have a Makro card to buy liquor. We are based in Alldays and we buy our liquor at Makro Liquor Polokwane. At the end of the month as we are all aware it is a very busy time. Every single time we go and purchase our monthly liquor and cooldrinks. We get no assistance, all the staff are on their cell phones etc. etc. And now it has been two months in a row that there has only been 2 cashiers working at month end. When you ask to speak to the manager he is not available.... Please help.
Regards,
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Makro's replyOfficial
12 Oct 2019, 11:11Good day Vernund,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not condone such treatment of our customers and this will be raised, along with the lack of tills, with our stores management and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not condone such treatment of our customers and this will be raised, along with the lack of tills, with our stores management and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply12 Oct 2019, 11:11
Official
Good day Vernund,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not condone such treatment of our customers and this will be raised, along with the lack of tills, with our stores management and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not condone such treatment of our customers and this will be raised, along with the lack of tills, with our stores management and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team