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Samantha S
1 reviews | Active since Jun 2019
12 Aug 2019, 08:57
MAKRO - 5 weeks no refund!!!
I have been waiting over 5 weeks for a refund!!! I keep phoning and emailing and nobody is helping me!!! I cannot believe the service and I used to spend alot every month at this store - no more!!!
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Replies (2)
Makro's replyOfficial
12 Aug 2019, 12:46Good day Samantha,
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact the necessary departmental managers to address and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact the necessary departmental managers to address and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply12 Aug 2019, 12:46
Official
Good day Samantha,
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact the necessary departmental managers to address and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact the necessary departmental managers to address and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
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Samantha S's updateReviewer Update
19 Aug 2019, 12:24I have had 1 phone call but nothing further has happened - still no refund!!!!!! What the heck is with this terrible service!!!!! I would please like my refund! Another week has passed........
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Samantha S's update19 Aug 2019, 12:24
Reviewer Update
I have had 1 phone call but nothing further has happened - still no refund!!!!!! What the heck is with this terrible service!!!!! I would please like my refund! Another week has passed........