PE
Pieter E

1 reviews | Active since Nov 2011

21 Nov 2018, 08:55

Makro 5 Day sale Crash and Burn

Makro, your 5 day sale on your website suck. Since 07H00 untill 08H38, all I got was errors and website down messages. Surely you should know that there is a huge amount of hits on your server on days like this. The worst part is that the product I wanted to buy was originally in my trolley, but due to your inefficient website, not being able to handle the traffic all was lost. Get your half-assed attempt at web-based sales sorted. Any idea how you are going to get me my product that was originally in my trolley?

0
Replies (2)
Makro
Makro's reply21 Nov 2018, 11:51
Official
 Thank you for alerting us on your complaint.

We do apologize for inconvenience caused by our website due to the high volume of traffic that we are receiving. Our technical team is currently working on this matter and have prioritized in finding a resolution.  In the interim, please keep trying the site. 

Regards
Zanele Zwane
PE
Pieter E's update21 Nov 2018, 18:46
Reviewer Update
Makro, you surely should have expected high volumes on the site. This is no excuse.