SW
Sharleen W

1 reviews | Active since Jan 2018

14 Aug 2024, 09:30

Makro

I placed an online order with Makro on 6 August with a 32-3 day delivery promise. To date (14 August) I have not received my order and Ive been calling their customer service since 12 August and everyday I am told. Your goods will be delivered today or tomorrow. I think my patience is now at it's end a I could have gone to Makro the weekend but I thought I would receive my goods before the weekend. This is terrible service from Makro and their customer service is no help at al!!!

I call the branch who was supposed to dispatch my order but no one is picking up. What is going on!

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Replies (1)
SW
Sharleen W's update14 Aug 2024, 12:21
Reviewer Update
I do not find the above in order! this is unacceptable, you took my money now you cannot deliver! what is acceptable about that! and if I did not start chasing up I doubt you guys would have bothered so NO NOT ACCEPTABLE!