1 reviews | Active since May 2016

18 Jul 2023, 12:21

*********** Makro!!

This is the second complaint about the same issue, Makro have stopped responding to my first compalont, it has now been 1 month and I still have not received my R9000 refund from an order MAKRO cancelled, after my first Hellopeter complaint I was contacted and promised to get feedback within a few hours, it has now been days without any feedback and without any refund, I just called the call center again and requested to speak a manager, after a long wait someone picked up the phone and disconnected it immediately, this is by far the worst and most dishonest company I have ever dealt with, I want to matter sorted ASAP!!!!!

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Replies (2)
's update20 Jul 2023, 12:39
Reviewer Update
If I do not receive positive feedback on my refund by close of business today I will have no choice but to consult a lawyer to take a legal road to get my refund, this behavior from Makro is so unproffessional, you are *****ing from you customers.
's update25 Jul 2023, 13:10
Reviewer Update
I am at my witts end, it has now been about 1 month and 1 week and I still do not have my refund of about R9000, I am also being ignored here on HelloPeter and also all my emails are being ignored, why can I not get feedback on what is happening, does makro realize that people need this money to live, please please please give me feedback and pay my refund.