BJ
Belinda J
1 reviews | Active since Jun 2019
13 Jun 2019, 19:00
Makro
Hello Peter I have settle my Makro acc , I have sent all the documents to them . not ones butt 10 times . they handed me over , they don't what to give me the recording for the day. I am tired of taking the phone call and explain my self to them and sent prof to them . now im blacklist by them. please help . I what to sue them. please call my husband on number below , he will provide all the info. Johan
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Makro's replyOfficial
14 Jun 2019, 10:40Good day Belinda,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the service you have received thus far in this regard, it is really disappointing to read and we hope this matter can be promptly resolved from this point on.
Kindly note that with account queries, RCS requests that our customers call them directly as they cannot discuss anything with a Third party. Please call our RCS department at ***, and they will definitely be able to assist you.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply14 Jun 2019, 10:40
Official
Good day Belinda,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the service you have received thus far in this regard, it is really disappointing to read and we hope this matter can be promptly resolved from this point on.
Kindly note that with account queries, RCS requests that our customers call them directly as they cannot discuss anything with a Third party. Please call our RCS department at ***, and they will definitely be able to assist you.
Kind Regards,
Makro Hellopeter Team
Best regards,