Makro

I bought a bennert go go blender in August 2017, October 2017 the blender isn't working and I returned it to Makro Polokwane for repairs. I got the blender back in December and it was working. I used the blender 3 times now in January and now it has stopped working again. I brought it back to makro in wonderboom and they refuse to refund me my money as their company policy does not allow them to. This is an inconvenience to me as this will take another 6 to 8 weeks and I wanted to exchange to another blender..