MP
Mike P

1 reviews | Active since Jan 2010

25 Dec 2018, 09:11

Mako poor delivery

I ordered a table and chairs on 9 Dec and the Makro online page indicated a 7-10 day delivery period. They don't know what their delivery time is based on the internet they say 5 days???????????!!!!!!!!!! Order No MAK ********** Today is 25 Dec and the order has still not arrived. I have made two phone calls to their ***numbers and receive a "I'm not interested in you reply" and got two promises that they would return the call with feedback and never received any feedback. I have also sent them two on line mails regarding some info or feedback and to date has not received any feedback. They get a big 0/10 from me. Maybe they ****med me. They can learn from Takealot.

0
Replies (3)
Makro
Makro's reply26 Dec 2018, 10:20
Official
Thank you for your review. Kindly be advised that your complaint has been sent to the relevant team to assist.
  
Regards
Makro Team

Best regards,

MP
Mike P's update28 Dec 2018, 11:05
Reviewer Update
I think Makro-online does not have the items they propose to sell and once they have your money they hang on to it for a month or so and then refund you. When they do this to a lot of people they make a lot of interest out of the combined amount. I think I have been taken for a ride by this gangster company. Maybe ow they will sue me and make even more money.
MP
Mike P's update29 Dec 2018, 14:32
Reviewer Update
I called makro-Online this morning and they told me that they do not have syock of the item I purchased on line from them. When I purchased it indicated that they had stock and they took my money (*******). I got a reference No 14442 and an employee called me to apologise and inform me that their supplier does not have stock of the item they sold to me under false pretences. I cursed their management and owners and hope Edcon group goes under as they are con artists. Poor employee tried her best to apologise for her employers deliberate mistake. I cant blame her she is only doing the filthy job makro is paying her to do. They will not get away with this as I will make sure it will cost they much more than what they have done to me the low lives.