Make Store Port Elizabeth pathetic management

Item: Makro
Rating: 1
Author: Ginger J

Pathetic response from management at a Makro Store in Port Elizabeth. They refuse to abide by rules set out by president during this pendamic. Management has told me to stand in a very long queue meanwhile I am an essential worker with a permit, they clearly making their own rules as one of their managers told me " they are not like other stores they are Makro" how arrogant. They had no care whatsoever about me being an essential worker. They need to be dealt with.

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Replies (1)

Makro's replyOfficial

24 Apr 2020, 16:30

Good day ******,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management from our Port Elizabeth branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply24 Apr 2020, 16:30

Official