Mak*** useless service, theft! Took my money won't give me a refund and still waiting over 2months for it now.

Item: Makro
Rating: 1
Author: Muhammed E

Absolutely useless service, I'm now waiting over 2months for an order I have already paid for. How can such a big company be so useless? Will never buy from makro again. Used over R150 just in airtime phoning you guys and till now nobody has any answers for me.

Wouldn't recommend to my worst enemy, you guys are **** AND FLIPPIN USELESS.

Makro has a 1.7 star rating out of 5 on Facebook imagine that, honestly 1.7 is way too high the service you give you deserve a 0 and I'm still being generous with that.

Helpful (0)

Replies (1)

Makro's replyOfficial

05 Feb 2020, 15:05

Good day Muhammed,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management from our couriers regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply05 Feb 2020, 15:05

Official