RM
Rinaldo M
1 reviews | Active since Dec 2019
12 Dec 2019, 15:59
Mak-(two day deliveries take three weeks)-Ro
1 star, also because there's no option for 0 stars. I ordered a Fridge and entertainment stand 15 days ago and its still not been delivered. On top of this their's tracking site tells me the items have already been delivered on 10th while on the 9th the items weren't even collected by the courier. The ticket number i was given (#410554) also does not help at all. Pathetic service.
If Makro decides my issue is worth attending to they can reach me ***.
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Makro's replyOfficial
14 Dec 2019, 11:52Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your query and we are internally addressing it with relevant departmental managers therefore we will communicate with you within a period of 24 to 48 hours with feedback.
Once again we apologise for any inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your query and we are internally addressing it with relevant departmental managers therefore we will communicate with you within a period of 24 to 48 hours with feedback.
Once again we apologise for any inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Makro's reply14 Dec 2019, 11:52
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your query and we are internally addressing it with relevant departmental managers therefore we will communicate with you within a period of 24 to 48 hours with feedback.
Once again we apologise for any inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your query and we are internally addressing it with relevant departmental managers therefore we will communicate with you within a period of 24 to 48 hours with feedback.
Once again we apologise for any inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team