MAK GO

BOUGHT A FRIDGE AND FREEZER IN 2015 WITH AN EXTENDED WARRANTY FROM MAKRO, UNTIL 2020. FRIDGE STOPPED WORKING CALLED ON 12 OCTOBER TO REPORT, WAS TOLD IN WOULD BE CONTACTED. CALLED ON 14 OCTOBER, TOLD NOT BOOKED YET STILL ON BACKLOG, A MONTH BEHIND ON BOOKING CALLS.THE PHONE WAS THEN PUT DOWN ON ME TWICE. CALLED THE SHOP I PURCHASED THE GOODS FROM, THE LADY WAS HELPFUL AND TRIED FOR 2 DAYS TO BOOK, AND EVENTUALLY CALLED ME TO SAY EVEN SHE CANNOT GET THROUGH, I MUST KEEP TRYING. WASTE OF TIME AND BUSINESS. DO NOT BUY FROM MAKRO AN ESPECIALLY NOT THE EXTENDED WARRANTY, JUST A WASTE OF MONEY. THEY WILL SEND A RESPONSE, BUT WILL NEVER ACTUALLY RESPOND. I HOPE THEY CLOSE DOWN, THEY DO NOT DESERVE THE BUSINESS.