MAK*** - COMPLAINT (MAKRO ONLINE PURCHASES)

May 28, 2020-Please note we have received confirmation from our suppliers that they having stock issues regarding the below item ordered.-Salter Compact Glass Digital Bathroom Scale

June 25, 2020 - We are aware that you have not received your refund on your Makro online order MAK*** and that it is overdue. We will endeavor to process your refund within 5 - 7 working days and apologise for any inconvenience that this delay may have caused.

July 14, 2020 - I write a follow up email requesting updates on my refund. NO RESPONSE

July 26, 2020- another follow up email, NO RESPONSE

The most disgusting part is that when I call their call center I’m told my request has been escalated.. & there is no direct line to management for online purchases & refund.

It’s very shocking how a big company like this *****s from the poor yet they’re making billions of profits.

Never ever buy from Makro on line, once they take your money, you’ll never get it back.. whether they provide services or not!

I am still left hanging with no refund with no item delivered whereas I could have put my money to other good use, buy MAKRO sees it to still count my money as their profits without having provided any services or item purchased!

It’s very disgusting!!