RM
Rilwele M

1 reviews | Active since May 2020

07 Nov 2022, 14:20

MAK***

I bought an HP laptop online, black in colour but I received a silver laptop. If you advertise something and we buy it, deliver what's on the pictures. I'm disappointed in the "false advertising" . When I call the support line, nobody answers or I'm out on hold till I hang up. Please rectify this makro MAK***

0
Replies (3)
RM
Rilwele M's update07 Nov 2022, 16:00
Reviewer Update
Good day Mpho

No laptop hasn't been used. I opened it and saw it's not what I ordered then put it back in the box. Calling your support line ***is a waste of time as I wasted almost R100 holding on and calling again. Please rectify this. I want a black HP laptop as advertised. Thanking you in advance

Regards
Rilwele
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RM
Rilwele M's update07 Nov 2022, 16:36
Reviewer Update
Hi Mpho. Thank you for your assistance. I will await collection and the correct delivery.

Regards
Rilwele

RM
Rilwele M's update08 Nov 2022, 18:59
Reviewer Update
Good day

Please advise when I can expect your couriers to pick up the wrong laptop and deliver the correct one. I need my laptop for business. I look forward to receiving feedback at your earliest convenience.

Thanks
Rilwele
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