#MAK***

I have ordered multiple items online from Makro on the 1st of Sept, that including a gas stove. I have called Makro customer service numerous times for feedback of the delivery and it was mentioned that the seller is using their own courier services for the delivery of this " missing stove ". I then requested for a refund and yet to receive my money. As I need the stove, take aways are expensive! The SLA shown on Makro's site is 2 - 5 working days for items to be delivered to your preferred address and it's the 20th Sept already. Guys I need my money, I'd like to take my services elsewhere to purchase the stove! I have emailed, called and used the chat service for assistance and no one bothered to call to do a follow or to at least keep me in the loop on the progress of the delay, both on the stove or my refund.