EE
Eraine E

1 reviews | Active since Sept 2024

04 Jun 2026, 14:58

Macro Wonderboom

Macro is selling insurance they call extended warranty to customers under false presences when buying Machining machines, stoves, electrical appliance, for fixing of items, they say that said items broken are not covered, you have to sign on a tablet which is not readable, you go on the promise made in shop in front of all customers, when item is broken, on buying, in shop you are told the policy is voided as to not being covered and their people are the ones opening said items. Do not take out extended warranty with Emjay Kwikfix they are ****ming people. out of money, with assistance from Macro Wonderboom staff.

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Replies (1)
Makro
Makro's reply04 Jun 2026, 15:08
Official
Hi Eraine,

We are truly sorry for the service that you have received from us regarding your extended warranty. 

We understand how frustrating this is and it's certainly not the level of service we strive to provide.

We will work hard to improve our service. 

We apologize for the inconvenience caused. 

Regards,
Makro social media. 

Best regards,