SP
Samuel P
1 reviews | Active since Jan 2025
29 Jan 2025, 12:38
Macro using my personal details
Good Day
I have a problem with Makro using my personal details to advance other individuals purchases. This is the 3rd time happening in 3 years. The last time i did receive an apology by management. It is happening again. This is the infringement against the POPI act. My personal details are not protected. I just received an invoice on purchases that i did not do. Your assistance in this regard will be appreciated.
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Makro's replyOfficial
12 Feb 2025, 10:51HI Samuel,
We appreciate you contacting us. Please accept our sincere apologies for the delay in our response.
Kindly be advised that your concern has been escalated to the appropriate department for further assessment and risk evaluation.
We will provide you with an update as expediently as possible once additional details regarding your case are available.
In the interim, we request that you contact Makro directly at ***, using your reference number #***, to ensure that your issue is being addressed in a timely manner.
Upon resolution of your matter and confirmation that your personal information remains secure, we would be grateful if you could inform us of the outcome.
Thank you for your cooperation and understanding.
Best regards,
The Makro Social Media TeamPeter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
We appreciate you contacting us. Please accept our sincere apologies for the delay in our response.
Kindly be advised that your concern has been escalated to the appropriate department for further assessment and risk evaluation.
We will provide you with an update as expediently as possible once additional details regarding your case are available.
In the interim, we request that you contact Makro directly at ***, using your reference number #***, to ensure that your issue is being addressed in a timely manner.
Upon resolution of your matter and confirmation that your personal information remains secure, we would be grateful if you could inform us of the outcome.
Thank you for your cooperation and understanding.
Best regards,
The Makro Social Media TeamPeter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,
Makro's reply12 Feb 2025, 10:51
Official
HI Samuel,
We appreciate you contacting us. Please accept our sincere apologies for the delay in our response.
Kindly be advised that your concern has been escalated to the appropriate department for further assessment and risk evaluation.
We will provide you with an update as expediently as possible once additional details regarding your case are available.
In the interim, we request that you contact Makro directly at ***, using your reference number #***, to ensure that your issue is being addressed in a timely manner.
Upon resolution of your matter and confirmation that your personal information remains secure, we would be grateful if you could inform us of the outcome.
Thank you for your cooperation and understanding.
Best regards,
The Makro Social Media TeamPeter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
We appreciate you contacting us. Please accept our sincere apologies for the delay in our response.
Kindly be advised that your concern has been escalated to the appropriate department for further assessment and risk evaluation.
We will provide you with an update as expediently as possible once additional details regarding your case are available.
In the interim, we request that you contact Makro directly at ***, using your reference number #***, to ensure that your issue is being addressed in a timely manner.
Upon resolution of your matter and confirmation that your personal information remains secure, we would be grateful if you could inform us of the outcome.
Thank you for your cooperation and understanding.
Best regards,
The Makro Social Media TeamPeter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,