GM
Gert M
1 reviews | Active since Jan 2020
13 Jan 2020, 15:47
Macro Strubensvalley - Rotten Meat Rosalia & Wayne
From 29/12/2019 till today 13/01/2020 after disposing meat to the value of R27800 Macro Stubensvalley does nothing to ratify a faulty Deep-freeze after KIC Technician did a full evaluation and find the Deep-freeze to be Faulty. Rosalia and Wayne from Macro Stubensvalley both only makes empty promises. I even got a message saying new parcel dispatched an a week later still no Freezer
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Makro's replyOfficial
14 Jan 2020, 15:22Good day Gert
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly note that we acknowledge your review and we assure you that this matter is being addressed internally with the relevant departmental personnel to have it completely sorted out., We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly note that we acknowledge your review and we assure you that this matter is being addressed internally with the relevant departmental personnel to have it completely sorted out., We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply14 Jan 2020, 15:22
Official
Good day Gert
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly note that we acknowledge your review and we assure you that this matter is being addressed internally with the relevant departmental personnel to have it completely sorted out., We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly note that we acknowledge your review and we assure you that this matter is being addressed internally with the relevant departmental personnel to have it completely sorted out., We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team