PO
Puna O
1 reviews | Active since Apr 2018
10 Sept 2020, 13:32
Macro ******** clients
I went to buy clothes at Macro today, they had lovely clothes on the more4less rack, two pairs of shorts for R270! i went to pay and they ringed them up separately, i asked them about it and they told me that the pants are not on special, i argued that they are on the special rack ans one of the pairs had a sticker on, then they argued that the pants are not the same texture, i mean seriously , they put the pants on the special rack and then they dont want to give it on the special price, and to top it off they even refused to call the store manager after i requester to speak to him/her several times.
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Replies (2)
Makro's replyOfficial
10 Sept 2020, 15:13Good day Puna,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will have it addressed and dealt with internally with relevant departmental managers at our Makro Vaal Branch, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will have it addressed and dealt with internally with relevant departmental managers at our Makro Vaal Branch, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply10 Sept 2020, 15:13
Official
Good day Puna,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will have it addressed and dealt with internally with relevant departmental managers at our Makro Vaal Branch, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will have it addressed and dealt with internally with relevant departmental managers at our Makro Vaal Branch, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
PO
Puna O's updateReviewer Update
10 Sept 2020, 16:32Good day,
Thank you, ill be waiting for feedback
Thank you, ill be waiting for feedback
PO
Puna O's update10 Sept 2020, 16:32
Reviewer Update
Good day,
Thank you, ill be waiting for feedback
Thank you, ill be waiting for feedback