JC
Jeanette C
1 reviews | Active since Jul 2019
22 Jul 2019, 15:46
Macro online no delivery, no refund
Online purchase was never delivered and I have waited over a month for a refund. Refund still not received
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Makro's replyOfficial
22 Jul 2019, 16:49Good day jeanette,
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply22 Jul 2019, 16:49
Official
Good day jeanette,
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team