Macro online never refunds your money!!

I can't even believe i must even give makro online even 1 star!!!! Its been almost 2 months now with hundreds of emails (no replies or only automated replies) i have sent new emails with screen shots where they reply once and i have sent back numerous emails over courses of weeks, with not 1 reply!!!! Then if you phone, you wait for hours on hold, and waist hundreds of rand on airtime only for *********** people on the otherside to NEVER help. All you get is an email with a ticket number that has been logged and NOTHING comes of it, EVER!no phone calls, no emails, no response!!!!!!! CAN ANYONE ON HERE THAT HAS THE SAME ISSUE PLEASE GET TOGETHER SO WE CAN TAKE THEM LEGALLY ON..... as I have now seen I am not alone. Soooooo many people sitting with the same issue! So many excuses, like my order going missing or the return supplier, THAT IS NOT MAKRO THEM SELVES, is still in progress to review returned items for 2 months now!!! Yes I am not kidding, makro online has nothing to do with makro but are 3rd party shops that are ****s!!!!! And the makro just shuds a shoulder when it comes to refunds!!! I have all proof and screenshots and images of the products and the "incorrect online prices " that macro took my money for but then are to *********** to refund when they cancel the order THEM SELVES! And I placed 1 order and came in 6 INDIVIDUAL PARCELS FROM VARIUOS SHOPS THAT ARE NOT MAKRO !!! Frustration and anger is an understatement of the 2 months I have been struggling with. I am now going public and social media and legal to get back my money, THIS IS FIGHT THAT WILL NOW GET UGLY. I HAVE A FEW NAMES FOR MAKRO, AND MAKRO IS NOT 1 OF THEM!!!!