fP
freddie P
1 reviews | Active since Dec 2021
02 Dec 2021, 12:23
Macro call Centre
Placed my order online on the 11 Nov 21. Macro they gave the wrong delivery address to the courier services, several phone calls to the call center even this didn't help even asking to speak to an supervisor was a mission with empty promises 2 Dec 2021 still struggling to get my order delivered. One can't even call this service because their is NON.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
03 Dec 2021, 09:08Good day Freddie,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply03 Dec 2021, 09:08
Official
Good day Freddie,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
fP
freddie P's updateReviewer Update
03 Dec 2021, 09:29Morning
Can someone just tell me when the delivery will be done as I don't get NO response. This order was for a birthday that was supposed to be on Friday the 3rd Dec this you guys also messed up as this was supposed to be delivered long time ago
Can someone just tell me when the delivery will be done as I don't get NO response. This order was for a birthday that was supposed to be on Friday the 3rd Dec this you guys also messed up as this was supposed to be delivered long time ago
fP
freddie P's update03 Dec 2021, 09:29
Reviewer Update
Morning
Can someone just tell me when the delivery will be done as I don't get NO response. This order was for a birthday that was supposed to be on Friday the 3rd Dec this you guys also messed up as this was supposed to be delivered long time ago
Can someone just tell me when the delivery will be done as I don't get NO response. This order was for a birthday that was supposed to be on Friday the 3rd Dec this you guys also messed up as this was supposed to be delivered long time ago