CT
Cathy T

1 reviews | Active since Jun 2019

18 Jul 2020, 15:58

Lying Sales People

Makro sales people are the biggest *****. We went and bought a new tv and settled on the Skyworth. The sales person said it was such an excellent tv and Netflix works on it. This was the very reason why we bought it. Lo and behold it is not compatible with Netflix! Bunch of *****!

0
Replies (1)
Makro
Makro's reply28 Jul 2020, 11:14
Official
Good day Cathy, 
 
 Trust you are well.
 
 Thank you for reaching out to us on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
 
 Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us. Kindly note that we have sent your complaint through to senior management for further and urgent assistance on this matter. We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible. 
  
 Once again, we do apologize for the inconvenience caused throughout your online journey with us.
  
 Hope you find the above in order.
  
 Have a wonderful day further.
  
 Kind regards
 Makro Hellopeter Team

Best regards,