Lying call center and bad service

Ordered a fridge online for black five - day special on the 21st of November 2018 and still awaiting the fridge to be delivered. Called the call center on 6 occasions and all they can say it is at the distribution center and it is being processed for collection at alberton, still today i called and the same story. On call center agent even **** to me on a call saying, that this passed monday it will be delivered, on wednesday, the other call center agent said i should not be believe what the previous call center agent said. So disappointed with this process, 3 weeks later and still awaiting this fridge, take my money but provided nothing.