lying and misrepresenting salesperson

I went to Makro Strubens valley on 07/04/18 to buy a fridge. Was assisted by Jerry Mokgadi and decided on the Samsung 329l fridge. When I enquired about delivery he said it will cost R200.00 and as it is Saturday it will be delivered on Sunday 08/04/18. Jerry even mentioned that it’s a good thing I didn’t come on Sunday as some customers come Sunday and expect delivery same day as they will be home (versus during the week when they will be at work). In fact told him that some stores say they deliver weekdays and that that doesn’t make sense as one will be at work. I paid for the fridge and for delivery. Jerry indicated that delivery is between 10am and 3pm. He also indicated that they would call at least an hour before they come deliver to make sure am home. I even explained to him that although my address is in northcliff ext 20 there’s a similar house and street name around fairlands and sometimes when using the GPS it directs one to the latter. Jerry then wrote “Bergbron area” on my delivery note and said he will make sure the delivery guy takes note of that. Come 08/04/18 I kept my phone on me to make sure I don’t miss the call for the delivery. Later in the day I decide to check Makro trading hours and realise they close at 2pm. With only a few minutes left I call makro and speak to Peter. Explained that I am still waiting for a delivery and he said he will check with the controller and come back to me. A few minutes after holding on he tells me the controller line is busy and he will get them to call me and advice as to the status of my delivery. As I write this complaint its 3:30pm. No communication from the so-called coordinator, Jerry or Peter. I suppose Jerry became the typical lying and misrepresenting salesperson who cared about making money and couldn’t be bothered with the customer. And Peter, the so called customer service guy, well, he was no better (inefficiency at its best)