AR
Adel R

1 reviews | Active since Nov 2014

15 Oct 2015, 12:08

Lying about Prices and blame it on Printing error!

On both the Internet specials and the brochure at the shop the price displayed for Bonnita Cheese was R68.00 EACH ..... not per kg, although the kg was displayed for the size of cheese on special.<br> Seeing that it is such a bargain, I went there. On my arrival just before 9h00 this morning I took the amounts required by me and some of my friends whom was also interested. Then I saw price marked on Cheese differs. At that stage no \error message or printing error message"was displayed at all on the fridges. <br> When I inquired about price I was told that the advert was a printing error. To my knowledge a price like that is as good as a quote and valid for a certain time. Why also was it not corrected on Internet.<br> <br> Makro only \""attract\"" people to there store with \""bargains\"" and then they LIE about it hoping to take your money then on other products. This cost me a lot of money seeing that I specially drove there for certain specials and had to cough-up cost on petrol and tollgates for their \""****\"" <br> <br> Spoke to their Head Office but even they feel nothing for lying to clients!!! <br> To me a price you show is a price quoted and if you made a mistake "

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Replies (1)
Makro
Makro's reply16 Oct 2015, 10:20
Official
Hello Kaboutertjie34,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***


Regards
Mmule Moropa