DK
Deidre K
1 reviews | Active since Dec 2019
05 Feb 2020, 17:56
Luggage Set not received
Purchased Luggage set from Makro SA Online 13th December 2019 after numerous calls and emails and promises I have to date not received my order.. I am so disappointed in the customer call center after holding on for ages and then to not be able to give you any info on the order. I am tired of contacting them to avail only received sill automated we sorry for the inconvenience caused message they probably send to everyone...No feed back nothing on the current status of my order or even offering to pay my money back...Never ever am i purchasing online to MAKRO Online ever again my first and last for sure...
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Makro's replyOfficial
06 Feb 2020, 08:39Good day Deidre,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Makro's reply06 Feb 2020, 08:39
Official
Good day Deidre,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team