RR
Ruth R

1 reviews | Active since Sept 2015

04 Sept 2016, 19:51

Low quality products

<p>Bought a fridge and chair at Makro today. Having the office chair assembled at the shop would have cost extra abd the sales man assured that assembling the chair would be super easy.</p> <p>at home I realize that the *****s are all not the correct size and some holes for the *****s do not even exist, super cheap quality, bad service, Without a drill and a fancy tool box, we would not have been able to set up this chair. Very ****y to charge a fee for assembling an item, if they obviously know that the average person can not assemble that cheap **** </p>

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Replies (1)
Makro
Makro's reply14 Oct 2016, 10:51
Official

Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. We strive to excite and delight our customers with the most exciting range, prices and efficient service .

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Regards

Mmule Moropa

Best regards,