1 reviews | Active since Jan 2019
Lousy Service 101
From 29 November 2019 I have been utterly outraged with the service I have received from Makro.
I had ordered and paid for goods on the 29th of November 2019, after making a thousand calls, making plenty reviews on this platform, wasting my data and time I received the goods on 20 JANUARY 2020.
On this date I had no longer wanted the goods and quite frankly nothing to do with Makro so I returned the goods ON THAT SAME DAY, 20 January 2020.
It is now the 5th of February 2020 and I still have not gotten my money back.
I was told that it was going to take 2-5 working days to get my money back. It has been 11 days and I have nothing.
Makro is turning out to be the lousiest retail store I've ever dealt with in my life!
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team