LOUSY CUSTOMER SERVICE!!!!!!!!!!

I went to Makro Cape Gate yesterday with my grandparents and had the worst experience. I never experienced something like what I experienced yesterday. We went to get my Grandmother a new laptop and ended up waiting four hours to get everything done. I am really so upset in the service we got from Makro - we went in the week because my grandparents are really old, but instead of getting great service the girls working on the floor are no help! They do everything but help. They chat the whole time, play each others hair - and obviously don't care about costumer service. I won't even get started about the no social distancing. I am really not happy with Makro Cape Gate!!!