Lousy Customer Care

<p>I went to Makro Wonderboom on Wednesday afternoon to do our regular shopping. My wife and I saw a non-stick pan advertised for R299.00 so we decided to buy it. We got to the tills and it was now R999.00. We quiried the price change. The guy at the till asked one of his collegues to take us to the isle where we found the pan to verify, so we went. We got there he saw the price and I even took a picture so that we could show the guy at the till. When we arrived at the till, they called the supervisor who then accused me of changing the price tags. My wife left angry but I stood there and said he must take back his accusation because it was offensive. I have been shopping at Makro for 11 years since we got married and to now be accused of being a ***** because they made a mistake with their pricing was uncalled for. He then said he was going to give the pan that was supposed to have been under the R299.00 price tag and not the one I found. I paid for the R299.00 pan and walked away because I did not have the energy to fight with this guy who did not value my business at makro nor does he have any form of customer service. When I got home I realised that this kind of beaviour must not go without being reported. </p>