TA
Titi A

1 reviews | Active since Dec 2018

24 Mar 2020, 13:34

Lost but found

Quick one....I was at Makro Silverlakes in Sunday 15 March to get a back pack for a trip I needed to make. Somehow, I lost my wallet in the store and I only realised it when it was time to pay at he till. I had my bank cards, driver's licence, a bit of Rands and some foreign currencies for the trip as I was emigrating. I was devastated and looked everywhere and nothing helped. The sales guy at the luggage department was very helpful in trying to get the CCTV footage played for us by the manager but all to no avail. To cut the long story short, I got a call from the maintenance manager (Thabo) to inform me that a staff member found my wallet and brought it to his office. This was a miracle as I had to borrow money to pay for the item and for my journey. Although no money was in the wallet when it was returned, the licence was there. And this is just what I need the most because I am unable to drive and get a licence conversion in the new country I relocated to. I am very grateful for this act of contacting me. My friend was there today to collect the wallet on my behalf, which will hopefully be posted to me before the lockdown officially starts. #supportlocal #grateful #miraclesstillhappen

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Replies (1)
Makro
Makro's reply24 Mar 2020, 14:37
Official
Good day Titi

Thank you for your review on our Hellopeter platform. 

We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro Silverlakes branch. 

We are glad that you found your wallet and we will certainly make them aware that they have made a very good impression on you and they should keep up the good work!

Thank you again and we hope you have a lovely day further.

Kind regards,
Makro Hello Peter Team