Locker delivery no show

Item: Makro
Rating: 1
Author: Johannes H

I have placed an order on 21 November 2017 and selected the locker delivery method. Confirmation of my delivery was sent via SMS, reference number:

MAK467611

To date, I have not received any notification of the availability of my order nor an SMS for the collection pin.

I have phoned and emailed online support and have spoken to Matshidiso Madiwane and Endrick Rikhotso with no effect, I have sent follow-up emails with no answer.

I have phoned the Centurion Makro online support at ********** with no answer.

I have phoned Annemarie Smith at ********** with no answer.

Helpful (0)

Replies (1)

Makro's replyOfficial

07 Dec 2017, 08:12

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Best regards,

Makro's reply07 Dec 2017, 08:12

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Best regards,