LOAN SHARKS Stay away from Makro/RCS card

I have a RCS credit card with Makro. On January 2018 I made a R4000 deposit to have a advance balance in my account. What RCS did was to reduce my repayments to keep me endlessly in the loop to pay and pay and pay. RCS has a system designed to keep you paying as long as possible unless you don't use the card for a long time so they can extract as much money from you as possible with their fees and interest . I spoke to Mrs Solomon on The 4th of April and she worked very hard to tell me that I'm to blame for not letting them know about my Deposit and that I want to make advanced payment. This is the communication from Makro: 26 Jan message sent , received resonse from Mbali Makhanya on 29 Jan "complaint sent to relevant dept" NO RESPONSE 21 March, NO RESPONSE 22 March 17 March message sent: 19 March, prompted again for attention, NO RESPONSE. 20 March response received from Mbali Makhanya requesting branch and irrelevant details and ID number which was supp**** in the original query. 20,21,22 Prompted MAKRO AGAIN FOR RESPONSE, NONE RECEIVED! Launched another query on 27 March, NO RESPONSE RECEIVED 27 March NO RESPONSE RECEIVED 29 March NO RESPONSE RECEIVED 6 April NO RESPONSE RECEIVED

Rectify my account so that it shows my advance balance, I'm not interested in smaller repayments and if my credit record is affected, then further action will be taken. No email received from Mrs Solomon as requested. Give me the final balance so I can close this card!