BM
Bahle M
1 reviews | Active since Nov 2020
15 Sept 2022, 08:27
LIVID!!!!!
OMYGOD!!! CAN YOU BELIEVE THIS COMPANY. THEY FALSELY ADVERTISE PHONES AND DONT PUT IN A NETWORK LOGO NEXT TO IT COS APPARENTLY ALL THEIR PHONES ARE NETWORK LOCKED AND YOULL FIND OUT ABOUT IT AFTER YOU HAVE RECEIVED AND SET IT UP THINKING YOU SCORED. SUCH **** AND NOW THEY REFUSING TO TAKE IT BACK AND FORCING TO BE ON A NETWORK YOU DONT WANT TO BE ON! I CANT BELIEVE SUCH A BIG COMPANY CAN BE A *******. IF YOURE THINKING ABOUT PURCHASING ONLINE FROM THEM AND YOU END UP WANTING TO RETURN SOMETHING! FORGET IT! YOULL WILL STAY WITH THEIR ******* FOREVER! BE VERY WARY OF THESE ******** AND THEIR *********** CUSTOMER SERVICE
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Makro's replyOfficial
15 Sept 2022, 16:12Good day Bahle,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply15 Sept 2022, 16:12
Official
Good day Bahle,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,