Lies on online delivery date, no help for customer service site, stories and no deliver after 7days

I am so so so so so ****ed!!!!

I ordered a table which is only available online and they said 5-7business days to deliver. I followed up via email to get an estimate of a day so I can arrange with security and caretaker which was also no help. They call me on Sunday (after the 5days ) to confirm delivery for Monday. I arrange with my caretaker and told them I’ll be at work he will assist.

Monday no table arrived. I call the customer care and I was put on hold for close to 15mins(which is too long as I am at work so I hung up).

This morning (Day 7 of business working day) they call me at 7am and assure me that I’ll get the table delivered today. I once again arrange with my caretaker and security.

5pm I get the worst call ever, the delivery people apparently broke the table so now I won’t be getting it today.

This is so bad because I was looking forward to the table today also I need to be refunded the delivery costs because you clearly did not stick to your 5-7 business days!! Also I want my table TOMORROW 26 May2021 as I will be even more upset!!!!

You can even see I put some things in the cart so I was expecting to buy more things but this has been a horrible experience!!

My order number is : Order : MAK***

Guys I better have my table hey!! Like I’m ****ed AF!!! Now I’m even scared to order the TV stand in my cart which I was going to order today on payday. ARG