Lies and empty promises.no service delivery

Purchased a chest freezer at Makro online 21.11.2018. and item was scheduled to be delivered Saturday the 24.11.2018.I totally understand that it was black Friday,but why make all the empty promises and lie to the customers.Got a phone call the Friday morning 23.11.2018 from Anita to say that Makro has some problem and will not be able to deliver the freezer the Saturday and asked me if they could deliver Monday 26.11.2018 to which i agreed.Monday late afternoon i started phoning around and inquire where my purchased item was.Called Makro Ottery and they referred me to the online department which is another ***** up because after speaking to two different ladies and according to them its untraceable due to the fact that Makro sub-contracted a logistics company to deliver all black-Friday deals. Today 27.11.2018 after phoning head office call center and ending up back at Cape Gate branch to a fleet controller,employees,online department and managers.They promised me delivery will happen in the morning.According to them the only line everybody hears and knows.'Sir we really apologize on behalf of makro for all the inconveniences'. Apologizing and being sorry is not putting the freezer on my doorstep This is by far the worse online shopping experience ever and the most complicated purchase as Makro just dont give two ticks about you or their service delivery to customers .I am appalled at this ********** service i am receiving as its just empty promises and lies.

So sorry never again.