LL
Lindiwe L

1 reviews | Active since Sept 2013

04 Apr 2017, 13:57

****...****...No Warranty

<p>I bought a 32" TV from Makro alberton in 2015, it has 2 years warranty on it. Recently it just went dead....</p> <p>took it back to Makro alberton who then said they will take it through to Samsung to be fixed...and now last week i was told that I need to pay R4 264.75 whilst i bough the TV for R2 999. ***???</p> <p> </p> <p>What happened to the warranty? and I received a call today to make a decision if I'm going to pay the money or not, I said to bring my TV back and I'm being told that I need to pay R200 for the TV to be brought back.....ITS NOT FIXED....I NEED TO PAY....to think I own a Samsung Microwave, DVD player....I used to love the product but now....MAKRO AND THEIR PARTNER SAMSUNG....SIS..MXM WORST SERVICE EVER....EVER....HATE IT....HATE IT....</p>

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Replies (2)
Makro
Makro's reply05 Apr 2017, 07:24
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

LL
Lindiwe L's update26 Apr 2017, 13:45
Reviewer Update

Still no feedback