1 reviews | Active since Mar 2009
LG Dishwasher - repaired 3 times & still not going
I am disgusted in the service I have received from both Makro and LG as I am a very good customer of both.<br> My LG Dishwasher purchased on the 22/03/2013 and still under warranty has been out of order now for three weeks and although the technicians keep coming back and trying new things it continues to have the same problem and will not wash or empty. The only helpful person thus far has been a supervisor by the name of Cindy in the Multimedia Department. I have also spoken to a rep from LG by the name of Etienne who doesn't seem to have much say in anything and a very nasty, stroppy woman by the name of Natasha at the LG service department who just keeps telling me to log another service.<br> There is no point in sending back the technicians over and over again if the machine is still complaining about the same thing and they've replaced the part twice already and are now returning for the fourth time!<br> This is just not acceptable. Is there no-one at either LG or Makro with enough decency to say enough is enough and let's replace the machine?
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
