Lazy staff leads to Pathetic Customer Service at Makro Cornubia

Absolutely terrible customer service at the cornubia store. I went in to purchase an item, there was nothing on the shelf, so I asked the closest assistant in the department to please check if there was any stock available at the back or a differnt store. He was so out of breath, running around like a headless chicken (Not sure if they are short staffed) but it seemed as if he was the only one assisting customers.

10 minutes later, still no assistance received, I requested to speak to a manager, who never arrived. I go back to the department to be told that there is no stock in that store or any other stores in KZN.

When I got home, I purchased this particular item online and within an hour I received an email saying that i can collect the item at the Cornubia store.

Seriously Makro? Please train your staff properly and enable them to discover the art of teamwork