lawnmover under gaurentee
<p>Our Ryobi lawnmover had a 2 year guarentee and was purchased on the 15 august 2015 . It broked 2 weeks ago and I took it in. Last week they let me know that I have to buy a new one. What is the point of a guarentee? </p>
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the lawnmower purchase at our Vaal store.
All products sold by Makro are guaranteed by the supplier - therefore if the supplier or supplier accredited repair agent advises us that a product damage caused by misuse or abuse to the good, the warranty is voided.
Please advise if you would like to proceed with the repair the quote is R1456.92.
Please accept our apology for any inconvenience caused.
Regards
Mmule Moropa
Best regards,
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the lawnmower purchase at our Vaal store.
All products sold by Makro are guaranteed by the supplier - therefore if the supplier or supplier accredited repair agent advises us that a product damage caused by misuse or abuse to the good, the warranty is voided.
Please advise if you would like to proceed with the repair the quote is R1456.92.
Please accept our apology for any inconvenience caused.
Regards
Mmule Moropa
Best regards,