Late order - OD***

I have been trying to follow up on an online order for a TV - OD***. I had asked that delivery be rescheduled to Monday 1 December 2025 as I was not at home when they delivered it on Saturday 29 November 2025. I called the customer care number and was told the TV was returned to the store even though I had rescheduled the delivery. Please can my order be delivered today.