aN
anele N

1 reviews | Active since Aug 2017

22 Dec 2018, 10:02

Late / No Delivery.

It’s been over 10days and I’m still waiting for my parcel, order was placed on the 6th of Dec 2018. I’m so disappointed with Makro’s online service, called the head office, they keep saying it’s with the courier company. I’ve asked for a refund they said they can’t refund me until the parcel gets delivered and I can no longer wait for the parcel, I have to fly out to NYC tonight. Here’s my order number MAK **********

0
Replies (2)
Makro
Makro's reply23 Dec 2018, 10:16
Official
Thank you for your review. Kindly be advised that your complaint has been sent to the relevant team to assist.
  
Regards
Makro Team

Best regards,

aN
anele N's update27 Dec 2018, 08:33
Reviewer Update
I’m still waiting for my order and the call that was promised last week. This company is shameless and have no empathy for customers. Joke was on me on Christmas, I didn’t deliver what I promised my brother. I regret buying from this store. Please refund me Makro.