JP
Johan P
1 reviews | Active since Dec 2017
11 May 2019, 11:56
Late Delivery / missed dates
Struggled to get a delivery sorted from the Strubensvalley store. Have been struggling a week just to have one delivery done. Promises about time and dates kept on being missed, and it's come to the stage where the order can just as well be canceled, as better service will be gotten else where. Definitely the last time I'm using the delivery services of Makro.
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Makro's replyOfficial
12 May 2019, 09:36Good day Johan,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our Strubensvalley branch. We will contact our branch and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our Strubensvalley branch. We will contact our branch and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply12 May 2019, 09:36
Official
Good day Johan,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our Strubensvalley branch. We will contact our branch and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our Strubensvalley branch. We will contact our branch and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team