AB
Antonio B

1 reviews | Active since Apr 2010

19 Apr 2022, 11:08

LAST MONTH MAKRO BLOEMFONTEIN CANCELLED MY CONFIRMED ORDER, THIS MONTH ……

Yes, I should have known better but decided to believe Naledi Mathobisa [On-Line Manager at Makro Bloemfontein]. After the debacle with my order last month Naledi Mathobisa, sent me an email with the usual apologies and stating: “Please make me aware once you place the order again".

I did make her aware, but it did not help.

I placed an order on 10 April.

On 12 April I received an email from Makro stating that my order was “on its way”.

That was a week ago!

I live less than 2 ½ hours from Makro Bloemfontein.

I have NOT received the promised SMS text from Makro’s couriers indicating delivery nor have I received an answer to my question sent via email to both makroOnline.support and Naledi Mathobisa 3 days ago.

My question was simple: “Could you please indicate when I can expect this delivery?”

Perhaps following this post, I will get an answer.

Unless Makro have decided, for the third time, to cancel my order without letting me know.

0
Replies (1)
AB
Antonio B's update19 Apr 2022, 15:22
Reviewer Update
It is sad that one has to resort to a hellopeter review not to be ignored and to get a response from Makroonline .
Thank you hellopeter for providing us with this platform.