Laptop not working after 1 month of purchase

I bought my laptop on the 25th of September 2017. It has been 2 weeks now my laptop is still with me and has not been fixed. Pinnacle (the repair store) sent me an email with the amounts that I will need to pay after they have diagnosed my laptop.

What is the use of having a warranty if I still have amounts that I need to pay from my own pocket.

I told Pinnacle that I want a replacement laptop and not this one because I bought the laptop in September now it’s not working. I’d rather take that money and go buy a better laptop because clearly Asus is a bad brand.

They refused and said they can’t do that. Had I reported it before the 25th of October they would consider helping me.. But my incident happened after the 25th....

I am really disappointed in the service I am getting from Makro and their repair company Pinnacle.....

Please people do not buy Laptops from Makro, they offer a bad service... Even their warranty, they come up with all these terms and conditions to ensure that they do not pay for repairs on your laptop.