YP
Yvonne P
1 reviews | Active since Dec 2018
03 Sept 2019, 09:31
Lack of service
I would advise anyone who wants to purchase any products online from Makro against it. Their customer service is beyond poor. If I could give less than this zero star I would. I have literally been struggling since 30 Aug 2019 to get any sort of help or answer out of them. I always get promised I am going to be called back. It is unbelievable that a brand of this size can have such poor service delivery.
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Makro's replyOfficial
03 Sept 2019, 13:20Good day Yvonne,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the store's management to advise in this regard and as soon as feedback is received, we will contact you.
We will revert feedback within 24 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the store's management to advise in this regard and as soon as feedback is received, we will contact you.
We will revert feedback within 24 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply03 Sept 2019, 13:20
Official
Good day Yvonne,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the store's management to advise in this regard and as soon as feedback is received, we will contact you.
We will revert feedback within 24 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the store's management to advise in this regard and as soon as feedback is received, we will contact you.
We will revert feedback within 24 hours.
Kind Regards,
Makro Hellopeter Team