LACK OF SECURITY AT MAKRO ALBERTON STORE

I WOULD LIKE THIS TO ACT AS A WARNING TO MAKRO ALBERTON CUSTOMERS. MY FATHER (AGED 87) AND HIS COMPANION WERE ****** OF THEIR CELL PHONES AND WALLET ON TWO OCCASIONS IN A MATTER OF MONTHS. THE MOST RECENT INCIDENT BEING ON 22 FEBRUARY 2016. THE INCIDENTS WERE REPORTED TO THEIR SECURITY AND THEY WERE SHOWN VIDEO FOOTAGE OF THE CULPRITS BUMPING INTO THEM AND ROBBING THEM WHILE BEING DISTRACTED. I TELEPHONICALLY SPOKE TO THE STORE IN QUESTION'S MANAGER WHO IS SUPPOSED TO BE IN CHARGE OF SECURITY (UNFORTUNATELY I CANNOT RECALL HIS NAME) ON 24 FEBRUARY 2016 WHO WAS NOT EVEN AWARE OF THE INCIDENT. THE MANAGER IN QUESTION DID HOWEVER UNDERTAKE TO INVESTIGATE THE INCIDENT AND GET BACK TO ME. I HAVE TO DATE NOT HAD A RESPONSE FROM THE MANAGER IN QUESTION. I GET THE IMPRESSION MAKRO STAFF DO NOT TAKE THEIR CUSTOMERS' SAFETY SERIOUSLY AS THE MANAGER WHOM I SPOKE TO ADMITTED THAT THEY DO HAVE A PROBLEM WITH SYNDICATES OPERATING WITHIN THAT STORE BUT COULD NOT TELL ME WHAT THEY ARE DOING TO ELIMINATE THE PROBLEM TO PROVIDE SAFE SHOPPING FOR THEIR LOYAL CUSTOMERS